Deal Fun - DEALFUN is a total scam!Be careful.Avoid auction sites!

Gig Harbor, Washington 2 comments
Not resolved

I went on to check out Nomoreracks and somehow ended up on Dealfun - how ironic!Not fun at all!I was dumb enough to enter my card # and suddenly I am short $84.

dang dollars which was supposedly buying the right to bid on their scant items!

Don't fall for it!

I have now had to cancel my bank card and may very well not ever see my money again.The debited money is being 'held' (hostage) and my bank cannot retrieve it either!

Remember: IF IT IS TOO GOOD TO BE TRUE IT IS TOOOOOO GOOD TO BE TRUE!; (

Review about: Auction Site.

Comments

Anonymous
#424024

same deal here. its a ripoff. don't get involved with these people

Anonymous
#416211

I went on deal fun won several items they looked nice 3 helicopters an mp3 player sync cord and a couple others after several weeks of e-mailing coustomer service was told they had sent notice to the shipping dept, and not to worry never got the items then recived an e-mail saying that the vendors of the items that I won could not supply but low and behold the same items are still up for auction avoid at all cost ooo and now they credited my account with 400 plus bids and everyone else so the bidding is crazy on ther now dont buy in

DEAL FUN

Los Angeles, California 0 comments
Not resolved

Problem 1.

I was charged $99 just to verify my account.

I got a link in my email and followed it because of there low prices.

Ended up chaging me to verify just to see the auctions, and I have not bidded.

Problem 2.

I can not use there "win guarantee" feature for what I want to purchase...

I want a tv, laptop computer, ipad2..... BUT

the win guarantee only aplies to items $100MSRP or less.

So if you bid on anything above $100 you will not get a Re-fill of bids.

That means I can only bid on $100(Retail Price) or less items... shoes, Hdmi cables, glasses... JUNK!!!

Heres ther policy

"Win guarantee is setup for beginner customers and only applicable if used on auctions that have a MSRP of under $100.00" and "Bids that are reset by support are reset as "Voucher Bids""

Example:

I am guaranteed to win one Nikon camara for around $40-50. Total i would pay is $99 + the end bid, Not CHEAP RIP-OFF!!!!

Or

I am guaranteed to win "$25 Target gift card" for less than $5. They say its worth $40, HOW ????, Total I would be paying $99 plus end bid... So I pay over $100 and I get a $25 gift card Guaranteed, crazzy!!!!!

Problem 3.

No Customer Support

I have contact them about a few questions and also to cancel my order, because I have not used the bids they gave me. But no answer and its been 3-4hrs now.

They claim support 24/7 and they would reply in less than 15min.

NO!!! help what so ever....

Scam website, Do not use... Also looks like they have bots bidding on there own items so buyers dont win, only 1 now and then. You can see them by the fake names they use and the frequency of the time they bid on various items. Trust me a studdied the website for a few hours, just watching bids.

why dont they have a customer service phone number, Since this company is so big and sell lots of items and have tons of name brand items, they must have millions in stock, but cant afford a phone represetitive. WTF??? think about it...... at least they can use a cheap middle east phone agency for customer support.

Cant afford a phone rep, or they dont want to talk to the customer???

keep away, unless your rich and can afford to burn money!

Review about: Unauthorized Charges.

Deal Fun - Credit card

Adelaide, South Australia 1 comment

iemailed fundeal gotback 2 me all i get is http and no item i have recieved and didnt buy nothin thast i recall and get back 2 u in 15mins poor service they have i think its a scam on my be half i have emaild them about10times and 1 reply and left my no no respose as i no they are on differant times as us as i live in adelaide so i would like 2 no whats happen plse as iam cancelin whatever they said i brouhgt i dont understand what company this is its a poor company that dont get back two you but take your money good at that arent their its *** i will sue if have two thanx

Review about: Ipad.

Comments

nikalseyn
#375318

this post is unintelligible.

Deal Fun - Dealfun has no customer support

Chula Vista, California 1 comment

I have been using deal fun and came across numerous questions and issues.They seem to pride themselves on a customer support response time of less than 15 minutes.

I have sent numerous questions to this group and over the past 8 hours have not received one single response.

Examples of problems; 1) When I try to now use the "Buddy Bid" which is an automatic bidding, it starts out saying it is on, then within seconds comes back as if it never was started I have been using it all day but now it does not work.Other examples to follow

Comments

Anonymous
#363469

Hello,

Chris here from the Customer Relations team. Always here to help!

We are very sorry you have not had a good experience at our site and have not been satisfied with our customer support. We indeed do pride ourselves at our customer service. If you could please share your username or email ID here I would be glad to look into the case for you on priority as to how it is that we missed it.

Alternately, if you could please email me directly at adam[at]dealfun.com, I would be glad to take care of this for you at the earliest.

Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

Most Sincerely

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